Lewis Cracknell

• ITIL4 Master: Certified in July 2025
• ITIL4 Practice Manager: Certified in July 2025
• ITIL4 Strategic Leader: Certified in July 2024
• ITIL4 Managing Professional: Certified in Feb 2023

View my Digital Badges and proven skills here

What is ITIL?

Digital technology is transforming our workplaces and daily lives. A new service culture has emerged to cope with the frenetic pace of change. Organizations and professionals must embrace this new service culture in order to survive, thrive, and remain competitive.

ITIL 4 is an adaptable framework for managing services within the digital era. Through our best practice modules, ITIL 4 helps to optimize digital technologies to co-create value with consumers, drive business strategy, and embrace digital transformation

ITIL 4 Managing Professional (ITIL MP) is a stream of four modules that are part of ITIL 4, the next evolution of ITIL.

The four modules are:

• ITIL 4 Specialist: Create, Deliver and Support
• ITIL 4 Specialist: Drive Stakeholder Value
• ITIL 4 Specialist: High-velocity IT
• ITIL 4 Strategist: Direct, Plan and Improve.

Timeline